Testimonials

Here’s what some of our customers are saying:

“I used the Thermo-Pads for the first time yesterday. I was very impressed. It was the warmest under ice dive I can remember. We spent 80 minutes in the water. If you add to that the 30 minutes doing last minute things before entering the water  , the Pads gave me warmth for over two hours and where still warm when I got undressed.  I am really satisfied with the products.”

Our order arrived safely about an hour ago and we appreciate your gift of an extra hand warmer.
Our first Thermo-pads were purchased from a Dive Consignment store on 4th Ave in Vancouver around 1990 when we were both still diving in wet suits. Both pads were then used for non diving purposes and lasted until a year ago when one of them finally surrendered to old age but the other one is still in active use, a testimony to the quality of your product.
Thanking you again…. Stephen & Lyn

“The heaters are awesome for diving and we are really happy with them!”

P. S.
I have to commend you on your attention to your business and your orders!  I have done business with numerous companies on the internet and NEVER have I received more prompt and personal attention from anyone that could equal yours!  Keep it up! Alan

We really enjoy having your “Thermo Pads“!  My wife, Mardelle, uses one or two almost every evening!  They are among the things we treasure most!  She commented on that just this morning!

Yes, the Thermo-pads arrived, and yes I’ll be giving some away as Xmas gifts. It feels good to use something non-toxic that doesn’t require electricity. My partner’s back troubles are often eased with the safe heat from your Thermo-pads, and we’re grateful. Anne

We have been using your Thermo-Pads for many years and find them very helpful for old (85 years old) aches and and pains!  We bought some new ones ( 8 X 8) just a couple of months ago as my wife really likes them for her back and muscle soreness!  She was delighted to see that the blue, zippered covers were sent along with our last order.  (I ordered them without her  knowledge)  Today, she is using the one “hand warmer” unit we have to alleviate the pain and soreness from a “corneal abrasion” that she has been suffering from for the last few days.  It is helping to reduce the pain in her eye! Alan

We ordered one size, and liked them so much that we then immediately ordered some more in a different size. After enjoying the instant heat, but feeling uneasy about the origins of another product on the market, we were very happy to find a well-made and Canadian-made version. I only wish there was a way to liquify them that did not require a big pot boiling on the stove every day, but the convenience of heat available at a second’s notice is worth the trouble.

My late grandmother had gifted one of the large pads (from a US company) to my father back in the early 1990s.  He loved that thing, and when it failed in the late 90s/early 00s (a seam broke), I ordered a replacement from your company for him, along with a hand warmer for me.  I still have the hand warmer – it has yellowed with age, all the markings have worn off, but it still works great!   I have recommended these pads to anyone who will listen (and will continue to do so!), they are a great value and so very convenient.  The quality materials make them a far better choice than some of the “knock-offs” I’ve seen around.  Chris

The parcel came in yesterday and everything is fine. I will be bringing the Thermo-pads to Afghanistan as gifts and I am sure they will be very much appreciated since they will provide soothing heat without batteries or electric current.<>Thank you again for a great product and great serviceAnne

I really like these thermo-pads, they’re practical, easy to use over and over…thanks for making the purchase uncomplicated! Janet

I received this in an email from my brother who just finished therapy at the W W Cross Cancer Institute.
“The first thing I saw was a Thermo-Pad when I went to the chemo check in desk and there was a pile of them on the counter and the nurse just said, “Here, take this. You’ll like it.” When I told her my brother owned the company that made them, she said the Thermo-Pads were one of the most important things they had for patients.”

We have been using your products for many year,  Nordic skiing  -ski patrol – long snowmobile/ambulance-sled runs, up to 20  km. to retrieve patient, goaling with shock and hypothermia.
Andre

I just received my order today and wanted to thank you for the extra hand warmer you included.  I really like your product and they last forever.  I bought my first  thermo-pads about 18 or 19 years ago when you had them at the Vancouver Home Show.  They have served my family in many ways and are still going strong although they are starting to show their age as the crystals don’t fully go back to liquid.  Thanks for the great product!! Donna

Yes I received it (very fast shipping).   I haven’t opened it yet.  It’s going under the Christmas tree for my Wife.  She gets periodic sinus headaches and these masks give her the best relief. We currently have 2 so this will make 5 for her.  This will keep her (or me) from having to re melt them so quickly.
<>Thanks for a great product!!!  Frank

Thank you for checking with me about the order . The Thermo-pad, I ordered arrived and work great.
I am a scout leader and planned to try them out on our next camping trip, thanks to super storm Sandy they were put to use sooner. we are located on the Jersey shore where Sandy hit hardest.
We had no power for over a week and still slept like babies thanks to the Thermo-pads.
Thank you so much for a great product. Jim H.

I got them this morning. Thanks. My friend has been using them for years – every morning in winter – and only has good things to say about your pads… Thanks for asking.
Best  Anne

From Twitter “My thermo-pad may have been the best investment I’ve ever made.”

Yes, the thermo-pads did arrive and we have already put them to work.  Thank you for the prompt service and for your courteous follow-up–much appreciated.  We’ll be back…
Have a purr-fect day!
Betty

The thermo-pads arrived today. Thank you for putting in an extra pad. It’s much appreciated. Will pass along at least one of the pads and will keep recommending them to people. They’re a great solution for electrosensitives.  Anne

Yes, I did receive my order yesterday.  I have used the 818 pad already and love it!  It is a blessing for my sore knees!  Thank you for the complimentary hand warmer.  I plan on showing this to my daughters and, hopefully, ordering a pad or two for them.  Thank you so much!

Yes it has arrived and I am all ready making use off one. Thank you for the marvelous customer service your follow-up is appreciated. You give me faith that not all customer service is gone down hill.

I did receive the order today.  Also found the additional hand warmer with the order.  It’s a great experience to do business with a company that obviously cares about good customer service.  I’ll definitely be showing the hand warmer to anyone with cold hands this winter.

We received a type of thermopad from one of your competitors for Christmas, only to find that
the plastic covering released a strong chemical smell…so strong that we had to stop using it. Thank you for conscientiously offering a toxin-free heating pad that’s also safe for those who are electrosensitive.
Anne Champagne

The order arrived today and thanks for checking in. I really appreciate it. I’ve ordered from Thermo-Pad a couple of times for myself and my wife, this order was for friends who were over for a potluck dinner about 10 days ago. One of the ladies had a severe leg cramp and I grabbed the Thermo-Pads and when she saw how much heat it produced and how quickly, she asked me to order one for her. Others at the dinner asked to see them, and I got two more orders from the other couples at the table.

Sharon & I love ours, particularly now that the cold weather is here and we’re feeling the aches and pains of age and winter. I believe they’re a great investment, and of the eight units we have, we’ve not had a single problem with any of them.

Thanks so much for your good customer service.  The order came yesterday and everything looks great with it.  I am looking forward to having a good heating pad again!  These are the only kind of heating pads that help with the type of headaches/neck pain I have, as they’re the only ones that get hot enough to do anything.  My old one finally got a leak in it, so I have missed having one for the last few weeks.  I thought they would make good Christmas gifts, as I have enjoyed mine so much in the past.
<>I will certainly be keeping your website for the future – should I need any replacements or other sizes.  Thanks for the fast service too!  <>Thanks, Kelly

order arrived yesterday, I made my little classroom sales sign last night, and classes begin again next week…perfect timing!Love these pads and now ready to get my customers to stock up…some of mine are over 18 years old…and just threw out a few that were funny looking, then looked online and saw that is natural with age…oh well, now I’ve read up on data and more prepared to hang on to them for decades :  ) Tina

The package arrived safely, thank you. I was so happy that you included the hand warmer as a gift, thank you. I purchased the thermo-pad to use as a castor oil pack warmer for treating thyroid. (Ayurvedic treatment for hypothyroidism). I didn’t order the hand warmer because I thought it would not be big enough, but it is. It would be better if it were 1/2 inch shorter on one dimension and 1/2-1 inch longer in the other (which would probably work for hands as well) but it works just fine. I put a small cloth soaked with caster oil on the thyroid area, cover it with the hand warmer and tie it in place with a scarf. Works like a charm and hopefully my thyroid will soon as well.

The larger one will go to good use I am sure.

Many thanks,
Sharon

Arrived yesterday. When my other one ruptured (after about 20 years) I thought I’d never be able to replace it. Thank you!!  Your site is now in my bookmark folder!
Eileen

Indeed, my order arrived yesterday, and I am delighted both with the speed of delivery and condition of the product on arrival. Thank you for your excellent service, and thank you, too, for the gift of the 4′ x 4″ handwarmer. At one time, I had one of your 818 models, which I bought in the United States, and which gave me years of service. When it finally needed to be replaced, I could no longer find the product in this country. Thank goodness I finally found you on line.
Maxine

Yes, I did receive my order yesterday.  I have used the 818 pad already and love it!  It is a blessing for my sore knees!  Thank you for the complimentary hand warmer.  I plan on showing this to my daughters and, hopefully, ordering a pad or two for them.  Thank you so much!
<>Carol

Yes it has arrived and I am all ready making use off one. Thank you for the marvelous customer service your follow-up is appreciated. You give me faith that not all customer service is gone down hill. Lisa

I have a few similar pads from other companies, but yours work the best, recharge the easiest, and last the longest.  Thanks!
Elaine

Our order arrived safely about an hour ago and we appreciate your gift of an extra hand warmer.
Our first Thermo-pads were purchased from a Dive Consignment store on 4th Ave in Vancouver around 1990 when we were both still diving in wet suits. Both pads were then used for non diving purposes and lasted until a year ago when one of them finally surrendered to old age but the other one is still in active use, a testimony to the quality of your product.
Thanking you again…. Stephen & Lyn Yes, I received the Thermo-Pads today and they are a fabulous invention!  I hope you have wonderful success with it.
<>A couple of questions.  The instructions say not to put against bare skin, but I didn’t find it too hot to do so.  If that’s the maximum temperature, what’s the risk there?

“The reason for saying not to use the pad against bare skin is because some people have reduced circulation; my kids grew up using the pads without covers.”

The reason your product appealed to me so much is that we live on a boat and usually anchor out, without power, for at least 2 months of the year.  However, boiling water at a rapid boil for 15-20 minutes can contribute to dampness and mildew problems, especially in colder weather.   So, my question is:  If I boil water first and put it into a large slowcooker on high, with the lid on, do you think that would be enough to liquefy and reactivate?  It would be at a simmering temperature and could be left alone for longer without causing excessive steam in the boat.

“To recharge the pads the water only has to be simmering, a slow cooker on high would be hot enough to melt the crystals.The instructions call for boiling the water then reduce the heat to medium and let simmer.”

<>Again, I’m very impressed with the potential of the thermo-pad. I’m sure there will be all kinds of applications to the liveaboard life (my cat is loving it right now). Thank you. My shoulders thank you.  My back thanks you.

<>Thank you for the follow-up and the hand warmer. It will come in handy this fall and winter on camping trips. The order arrived Saturday the 22nd. Have been using it since and found it much better than the heating pad as it molds better to hard to reach areas.  <>Have already recommended to another friend. Kathy

Order arrived yesterday.  Perfect condition.  Your concern is welcomed.  We also appreciate the gratis handwarmer you included.  It is a welcome addition to our collection!  As mentioned before, we have used your product for years and would not be without them.  Our temperature here in Colorado this morning is Minus 11F.  Nice day to have a fire in the wood stove!
Regards, Alan

Thanks very much – it arrived just yesterday, and I am very impressed that you adjusted the price and added a free one!  I have given it to a friend and accomplished hiker and skier, who will certainly show it to others….   The reason for the purchase was replacement of two pads I had bought for my wife (from Valhalla Pure) but I am quite happy to have discovered your company.  I showed the fellow the price listing, and since he has a badly broken/repaired back, he may well want some of the big pads, too.
Thanks again.  I will keep your info to pass along to others, including the Chilliwack Outdoor Club!
Dan

<>These are the greatest things since sliced bread!  I think they are magic.
I’ve been using them for the last 4 days and I love them.  Thank you so much for sponsoring the contest and for having such a great product.

<>Just wanted to thank you for including a couple extra 404’s for an old long time customer.
(In purchases and age, 72).  I suffer from Reynauds Syndrome and your 404’s are a blessing.  <>I have been using them for years and will continue as long as you are there.
Thanks again for the freebies.

Thanks for asking.  We received the order and neither one of the pads had been activated!  I am a bedridden person with a bad back due to a birth defect.  When ever I have to go to a doctor or dentist’s appointment I have to keep my back warm.  Your thermo pads do the trick!  I can’t live without them.  Whenever our electricity goes out and I cannot use my electric heating pad, I use the thermo-pads.  Great product!

thanks for your inquiry! the pads have arrived safely, i have already used them and they’re just about PERFECT for the job! this works really nice – and on the side makes a really cool demonstration of applied physics for the kids at school!!! THX, Eva

Just a note to let you know that my recent order for Thermo-Pads arrived today, in good time for my journey.  I truly appreciate your fine service!Best regards,Ruth

I have previously used a similar type of heat pad that I bought many years ago at an out doors show, I find them very handy for aches and pains when out camping, I also stuff an activated one down the back of my jeans when my back is aching, much better than any other heat source I have tried when out dry camping. Thanx again. Pat

Yes, I received it today, everything is there.  Thanks a lot for your outstanding customer service, it’s one of the best I ever received!  Very fast, efficient, personalized and very human: it’s nice not to deal with a machine or with an employee who talks like a machine for once.
<>Thanks!
Felix

<>Hi John, and thanks for checking. This is my second order from Thermo-Pad, and my wife & I love them. She has a really bad problem with leg cramps at night, and the Thermo-Pads work really well to help alleviate the pain.
<>They arrived this morning, now we have spares in case she has repeat cramps during the night. Thanks again,
Dan

<>Thanks so much for your good customer service.  The order came yesterday and everything looks great with it.  I am looking forward to having a good heating pad again!  These are the only kind of heating pads that help with the type of headaches/neck pain I have, as they’re the only ones that get hot enough to do anything.  My old one finally got a leak in it, so I have missed having one for the last few weeks.  I thought they would make good Christmas gifts, as I have enjoyed mine so much in the past. I will certainly be keeping your website for the future – should I need any replacements or other sizes.  Thanks for the fast service too!

Thanks so much for following up on my question about traveling with the Thermo-pads. We will be leaving on our trip from Atlanta to San Diego on 1/20. I’ll definitely let you know how things go with airport security so that you can pass the info along to others. My daughter got a note from her doctor written on his prescription pad stating that the Thermo-pads were a medical necessity in order for her to fly.

I LOVE my thermo-pad.  I’m telling every musician I know!  (I got my first set from SHAR products.)

Thanks for the extra hand warmer.  I’ll give it away.

Just want to thank you for sending the two Thermo-Pads so quickly to me here in Lake Erock b.cmuch appreciated , i will order a couple more for gifts , they are a great product.

Yes we have received the heat pack and the client is very satisfied!The pads arrived yesterday and they look great!  Thank you very much for the extra small one.  I am heading up to Deer Island New Brunswick to dive the Deer Island Point with the New Brunswick Dive Club and a bunch of friends.  Deer Island is home to the Old Sow Whirlpool and an absolutely awesome dive.  The water temp is about 41 degrees so it should be a good test for your pads.  I’ll let you know how they work this weekend.

Thanks for your help and excellent service,

Thank you for the follow-up and the hand warmer. It will come in handy this fall and winter on camping trips. The order arrived Saturday the 22nd. Have been using it since and found it much better than the heating pad as it molds better to hard to reach areas.

Have already recommended to another friend.

Yes I have already used the PAD and am very happy with it.  It is just what I’d seen when we were to Branson, MO and someone tried to sell me one there.  Well I didn’t get it, and when I got home, I wished I’d bought it.  That’s when I went to the internet and found your web-site and ordered it.  It is just what I was looking for.
THANKS for your concern, I’m very happy with it.

I’ve been using them for the last 4 days and I love them.

Just to let you know we are very pleased with your product.  I had  some pads similar in the past but made very cheaply and didn’t last  after so many uses. So glad to have found your product!

I am writing this e-mail, to say a few things, that I think are very important to let you know!
I can not say enough good things about the Thermo-Pad product!!! (and I have only had them for 4 days!)
First, they arrived so quick!  In time for me to use on a client!  I am a Birth Doula, and these are amazing since I cannot always find a microwave to heat up other products, and I also can’t control that heat if I do find one.  Doula’s everywhere will soon be using them if they already aren’t!  Not to mention that I have told half the people I know about them already.  And orders for them will be coming shortly I’m sure!
Not only will I be using your product on clients, but I first and foremost will be using them on my family!!!
Thank you again, and keep up the amazing work!!!  By the way, thanks to the staff on the phones!  They make a huge first impression and won me over right away.  That’s one thing that turns a lot of people off, even if the product is amazing!  Thank you!!!!

I’ve used the Thermo-Pads for the first time yesterday. I was very impressed. It was the warmest under ice dive I can remember.

We spent 80 minutes in the water. If you add to that the 30 minutes doing last minute things before entering the water  , the Pads gave me warmth for over two hours and where still warm when I got undressed. I am really satisfied with the products.

I thank you for your prompt service.  They are a wonderful product and I highly recommend them to family and friends.  Now I have another reason to recommend your products – the fact that your company responds to customers.

I want to thank you for everything, since you did resend which I know
is a huge burden.
I did recieve the package yesterday, and I have to say your 808 pad is
excellent! I will definitely be looking into more orders at a later
time for motorcycle riding in the colder seasons.
your customer service is positively exemplary.

You have a wonderful product!  It has helped me personally in a very big way (big to me, anyhow).

All my life I have suffered (if that’s not too strong a word) from cold hands–at times, very cold!  Not a big deal for most people, I guess, but you see…

I am a United Church minister, and as pastor of a congregation, I of course am expected to shake a lot of hands after Sunday services.  I know it sounds funny, but some people actually used to complain about my frigid handshake (yes, my hands really do get that cold).  I had become quite self-conscious about it.

But since I discovered Hood Thermo-Pad, my problem is solved.
Shortly before the end of the service, I activate a pad, which I then grip in my right hand until it’s hand-shaking time … it works beautifully!  No more frigid handshakes!

This story may sound bizarre, but your product has truly made a huge positive difference in my life.  And I can’t thank you enough for that.

“I have very bad knees, Thermo-Pads are a miracle cure because I activate them and fasten them to my knees at work and the pain goes away.” Clndy, Alta.

“It has helped me tremendously in relieving pain in my neck and back from a motor vehicle accident.” M.H., B.C.

“I use it on my job as a truck driver to relieve the tension of lower back pain in the lumbar region after a night of driving and find it very effective in reducing the aggravating, steady dull soreness of a tired back. “L J., B.C.

“The Thermo-Pad is a wonderful product. I have bought at least 5 of them for friends.” M.EL., Alta.

“Two years ago my sister-in-law bought one of your heating pads for her mother. I tried it out and found this to be quite the thing for my lower back and neck problems. The heat tends to take quite a bit of the pain away and also loosens up my muscles that are tight and sore. “L.P., Alta.

“You have a great product. I have purchased one of every size, I even keep one in my desk at work as I have arthritis in my back and when I sit at my job for a long period of time the pad can be placed on my back for temporary relief. “M.B., Ont.

“I have many friends and relatives who enjoy using my Thermo-Pads when they come to visit and who would like to have their own. “J.P., B.C